The contemporary healthcare industry is making substantial efforts to provide quality care and increase credentials driven by competition among organizations. The main objective is to provide an effective health care service that aims to develop the management and leadership capacity of health care administrators and professionals. There are many criteria that are taken into account for the management of the healthcare organization, such as:
Legislative role: Political and social factors influence the productivity and accessibility of health services. Higher medical costs reduce utilization of services. Restrictions on private insurance companies from providing more benefits and also increasing premium rates. Non-insurers find it difficult to cover costs and would be deprived of tertiary health care services. Private shareholders expect profits from their investments, find it difficult to pay salaries to doctors and nurses, and ultimately divert to invest in the healthcare industry. In such situations, hospital managers or administrators organize public awareness camps, free consultation programs, special discount offers on research procedures, etc. to attract clients/patients.
Science and technology: The involvement of technology and various branches of science, such as toxicology, biomedical research, bioinstrumentation, biomaterials, genetics, rehabilitation engineering, nutrition and diet, and others, have accelerated the diagnosis and treatment procedure. providing quality to life. Medical informatics provides services in various areas, such as knowledge management, best practice guidance, education of professionals and the public, and the use of new information and communication technologies. Electronic medical record services help easily create, store, retrieve, and research medical data. It demonstrates a notable advantage for the telemedicine and medical tourism industry. Therefore, the analysis of outcome measures in comparison with knowledge and technology should prove cost-effective and efficient.
Organizational structure: Standard operating equipment, sanitation, hygiene, availability of emergency and safety measures are essential components of the hospital. The emerging science of quality management such as national registered hospital accreditation certificate and international accreditation certification (JCAHO, JCI) has taken the place of pride in hospitals. The Six Sigma approach is highlighted to improve methodology, reduce variability and waste, and provide higher patient satisfaction rates for success.
Organization management: The hospital administrator has to manage the hospital staff with varied educational and behavioral status. The dangers of the results of strikes, facing the contradictions of union leaders are the main risks involved. Relational (transformational) leadership motivates and inspires staff members to see the importance and value the task. Participative leadership works best in circumstances of disasters, outbreaks of epidemics, etc.
Internet and social networks: the easy availability of information and knowledge of various intelligent resources has ordered issues rationally, in case of medical negligence, malpractice, illegal procedures, and has given power to repair the complaints of our citizens. Therefore, customer feedback reports help to earn goodwill and increase the credentials of an organization.
The challenging role of the hospital administrator deliberately tries to make strategies, which mainly dedicate the benefits of health care service to all.